Linode in small business
Updated March 08, 2024

Linode in small business

Chris Hodgetts | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Linode

I use Lindode to service our DNS demands, Web Presence and Mail services. Being a small company we do not need the complexities or cost of Google or Office365. With the services we have from Linode, they are cost effective and put us in control of our own data, and allow us to scale up or down as our demands require. It is not a one-stop shop - it gives our IT independence and freedom back.


  • Uptime - in the 4 years I have been with Linode I have not noticed any unscheduled outages, and the scheduled ones I do remember, finished before they were scheduled to, and did not have any major impact on services
  • DNS - Linodes' management portal for DNS control is simple, easy to use and understand
  • Tech Support responsiveness - they have always been very good at responding to support tickets, and I have found their support staff to be very very helpful.
  • Datacenter Locations - they have their Data center locations in useful places around the world.


  • I would like to see a weekly or monthly Backup provided as part of the monthly fee.
  • Being able to scale drive space requirements a little better
  • I can't really think of a third one, honestly - they give you a Virtual Machine and allow you to do what you need to do on it, and at a reasonable price.
  • We have been able to scale up and down (due to Covid) as required very easily with very little outlay or changes to our bottom line.
  • The fact of our ability to own the data on our server is more important than ever, because what is cloud based services but someone else's computer.
  • And while this is someone else' hardware, its independently yours for the duration of your usage with them, your server delivering your data
  • No locked in contracts have enabled us to be very agile in the way we operate
We chose Linode on a recommendation from a friend and we could don't be happier. We were sitting on three options, one was we put hardware into a datacenter and leased space, Microsoft Azure, and Linode. Ultimately we settled on Linode, it came at a spectacular price point for what we got. It gave us reliability and a Linux distribution of our choosing, It was *not* Microsoft, and any company that supports or at least uses OpenSource will always get my money in my personal view - but best practice does require us to review all options - but ultimately I am pleased with our choice to go with Linode.
The three times I have had to use them they have been shining stars for Linode and the service they provide. They were not able to help with one of my requests. I managed to recover what I needed after an unsuccessful upgrade, but they did suggest a few ways to do it that, while ultimately they did not work, were helpful for future diagnosis. Their support staff - at no extra charge - is another positive for Linode.
It is indescribable. During this pandemic time, scaling up and down as the economy shifts has been phenomenal. And being able to do it during the lockdowns in New Zealand - and being able to actively respond to market demands has been a godsend. Firing up a virtual machine and deploying it quickly - and just as instantly taking it down, and only paying for what we used, has helped the business immensely.
I do not ever, in the 4 years I have been with Linode, recall any unscheduled outages. The two outages I do recall occurring finished before their scheduled finish time, and the system was returned in a working state after the upgrade process by Linode. Uptime is important for any business, if you fall off the web for even a moment, you can lose customers. I would love Linode to have Timezone support for when they schedule outages, but understand this is not really all that possible. As for when most of the world sleeps, New Zealand is in business hours - but that is time zones for you... and I understand it's hard to find the 'right' time to do what they need to do, to ensure stability and safety of their infrastructure.

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There are a few people around the office using Azure as their service providers for personal projects, Every chance I get I tell them about Linode and their pricing structure, their products and their web controls. I even pull them back to my desk to show them how simple Linode is to setup, maintain and operate.

Evaluating Linode and Competitors

  • Scalability
  • Ease of Use
Stand Alone OS install gave greater flexibility to do what I needed to do - no limits, and allows greater scalability as things grow and contract.
The simple pricing with that scalability was important to our needs so we were not going all in without the ability to remove our selves should the need arise.
At this stage, I don't think I would change the selection process if I was honest, there would be no need to - the services we receive were exactly what we wanted - and while there were others, they provide what we need.
A little un happy it got sold to Akamai but what are you going to do :(


  • Tim Lambert | TrustRadius Reviewer
    Thanks so much for sharing your feedback. We're glad to hear that this has been a pretty positive experience for you. You can reach out to our Support team 24/7 if you do run into any issues. Thanks again!

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