Name: Get Started with VoIP.ms
Uploaded: 2018-12-14T14:00:34.000Z
Duration: 2 min 58 s
Description: Here is our tutorial video on how to get started with VoIP.ms!

Digital Adoption

Help Desk

Web and Video Conferencing

Customer Support

Mobile App Development

Push Notifications

Text Editors

Development

Online Learning

Education

Business Intelligence (BI)

Collaboration

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Recruitment Automation

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Agent Builder

App Development

Browser

Cloud Storage

Component Content Management

Data Center Infrastructure Management

Fraud Detection

Hosted Virtual Desktop

Hyper-Converged Infrastructure

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Managed Print

Network Performance Monitoring

Process Mining

Security Awareness Training

Software Defined Storage (SDS)

Solid State Drives

Tower Servers

Virtual Desktop Infrastructure (VDI)

Virtual Private Network (VPN)

VoIP Monitoring

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Data Management

Digital Analytics

Digital Experience Platforms (DXP)

Email Management

Email Marketing

Event Registration

Graphics

Heatmap and Session Recording

Marketing Automation

Marketing OS

Online Reputation Management

Real-Time Interaction Management

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Swag Management

Web Analytics

Marketing

Business Caller ID

Project Management

Professional Services

Customer Relationship Management (CRM)

eCommerce

Sales

Assisted Living

Car Rental

Church Management

Construction Accounting

Jail Management

Vertical-Specific

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### Phone Services
Users generally praise VoIP.ms for its robust phone services capabilities. They appreciate the ease of managing multiple phone numbers through a centralized portal and the ability to set up auto attendants efficiently. The platform's integration of SMS and MMS features is also well-received, enhancing communication options for users. Additionally, users highlight the cost-effectiveness of VoIP.ms for maintaining various phone lines and blocking unwanted callers. The flexibility to have several phone lines, including toll-free numbers, contributes to the overall positive user experience with VoIP.ms's phone services.

### Call Management
Users generally praise VoIP.ms for its robust call management capabilities. The platform offers users the ability to have complete control over call handling and routing, ensuring efficient communication processes. While some users have reported occasional call quality issues, the majority appreciate the flexibility VoIP.ms provides in managing incoming and outgoing calls. Additionally, the platform's features like auto-recording calls and blocking unwanted callers contribute to a positive user experience in call management. Despite some minor drawbacks mentioned by users, VoIP.ms remains a popular choice for businesses seeking reliable and customizable call management solutions.

### Fax and Voicemail Services
Users generally praise VoIP.ms for its robust fax and voicemail services offerings. The platform's fax capabilities, including virtual fax and fax-to-email setup, are highlighted as user-friendly and intuitive. Additionally, users appreciate the ease of setting up voicemail services, with features like voicemail transcription and voicemail sent by email being particularly useful. While some users mention minor drawbacks such as the need for a fax number to send outbound faxes, overall, VoIP.ms's fax and voicemail services are seen as valuable assets for businesses seeking efficient communication solutions.

### Pricing and Costs
Users generally appreciate VoIP.ms for its cost-effective pricing structure and competitive rates. Many reviewers highlight the significant cost savings they have experienced by switching to VoIP.ms, emphasizing the affordability and value the service provides. The consensus among users is that VoIP.ms offers a reliable and budget-friendly solution for their communication needs. Customers also praise the flexibility in pricing options, allowing them to tailor their plans to suit their specific requirements while keeping costs low.

### Savings and Affordability
Users consistently praise VoIP.ms for its remarkable cost savings and affordability. The general sentiment among reviewers is that VoIP.ms offers substantial savings compared to traditional phone services, with many highlighting the significant reduction in telecommunication expenses. Customers appreciate the ability to tailor their rate packages to their specific needs, resulting in cost-effective solutions that align with their budget requirements. The affordability of VoIP.ms is a key factor that resonates with users, enabling them to access a comprehensive set of features without incurring exorbitant costs. The platform's emphasis on delivering cost-efficient communication solutions has garnered positive feedback, with users expressing satisfaction with the substantial savings achieved through utilizing VoIP.ms for their telecommunication needs.

### Customer and Technical Support
Users unanimously praise VoIP.ms for its exceptional customer and technical support services. Reviewers consistently highlight the responsiveness and effectiveness of the support team, noting that technical issues are promptly addressed. While some users mention the need for technical expertise to fully utilize the platform, they appreciate the availability of knowledgeable support staff to assist with any complexities. The general sentiment is that VoIP.ms excels in providing reliable and efficient customer and technical support, contributing significantly to the overall positive user experience.

### Configuration and Setup
Users generally praise VoIP.ms for its straightforward configuration and setup process. The majority of reviewers find the platform easy to configure, with many highlighting the user-friendly interface and intuitive setup. While some users mention minor challenges in finding specific settings within the menu structure, overall, the consensus is that VoIP.ms offers a relatively smooth setup experience. Additionally, users appreciate the availability of detailed setup documentation and responsive tech support to assist with any configuration issues that may arise.

### Number Portability and Availability
Users consistently highlight VoIP.ms's robust capabilities in number portability and availability. The platform's streamlined porting process and wide range of telephony features have garnered positive feedback from customers. While some users have mentioned minor challenges during the porting process, overall satisfaction with the service's porting efficiency remains high. VoIP.ms's ability to support both mobile and landline Canadian DIDs, along with its secure call setup and encryption protocols, further contribute to its reputation as a reliable choice for number portability and availability solutions.

### Features and Functionality
Users consistently praise VoIP.ms for its rich array of features and functionality. The platform is lauded for its versatility and the continuous addition of new features, providing users with a comprehensive set of tools at a competitive price point. While some users express a desire for more instructional resources to fully leverage the new features, the general sentiment remains positive towards the platform's commitment to enhancing its functionality. Additionally, users appreciate the ease of use, prompt customer support, and the platform's stability, making it a reliable choice for both personal and business communication needs.

### Reliability and Quality
User feedback consistently highlights VoIP.ms's reliability and quality as standout features of the service. Customers appreciate the stability and consistency in call quality, with many noting minimal downtime and reliable call connections. While some users have experienced occasional quality issues, the overall sentiment leans towards VoIP.ms being a dependable and cost-effective option for their communication needs. The platform's ability to deliver reliable inbound call delivery without missing calls has been particularly praised, showcasing its commitment to quality service provision. Additionally, the service's scalability and affordability have been commended, with users noting substantial savings in their telecommunication budgets while maintaining high call quality standards. VoIP.ms's focus on providing a reliable, feature-rich service at a competitive price point has garnered positive feedback from long-term users and businesses alike.

### Security and Compliance
Users have expressed mixed sentiments regarding VoIP.ms's security and compliance capabilities, particularly in light of the recent DDOS attack. While some users acknowledge the company's efforts to strengthen their infrastructure post-attack, others were disappointed by the prolonged duration of the disruption, indicating potential weaknesses in their ability to mitigate such security threats effectively. This divergence in opinions highlights the importance of robust security measures and compliance protocols in ensuring uninterrupted service for businesses and individuals relying on VoIP.ms for their communication needs.

### Business and Office Solutions
Users consistently praise VoIP.ms's business and office solutions, citing its affordability, feature-packed service, and ease of use as standout qualities. The ability to have a professional phone system at a fraction of the cost has been a key factor for many small business owners. The flexibility to manage both office and personal phones effortlessly has been a significant advantage highlighted by users. Additionally, the global availability of business and personal communication services has been a strong selling point for those looking for a versatile solution. Users appreciate the reliability and value that VoIP.ms brings to their business operations, making it a preferred choice for many seeking efficient office communication solutions.

### International and Local Connectivity
Users have expressed mixed feelings regarding VoIP.ms's international connectivity and local number porting services. While some have encountered flaws in international call quality and limitations in toll-free number availability, others have praised the provider for its quick resolution of connectivity issues that major carriers struggled with. The ability to find local and toll-free numbers in various markets has been beneficial for businesses, although some users have found certain features, like blocking incoming robocalls, to be cumbersome. The option to choose between "Premium" and "Value" routing for outgoing calls has been noted, with users recommending checking which routing is more cost-effective for international destinations.

### Mobile and Remote Access
Users have expressed high satisfaction with VoIP.ms's mobile and remote access capabilities, noting the convenience and flexibility it offers for individuals working from home offices or on the go. The ability to maintain a single phone number across various devices using mobile data has been particularly lauded, replacing the need for multiple phone accounts. Additionally, the encryption of calls and the support for porting both mobile and landline numbers have been highlighted as valuable features for ensuring secure and reliable communication from any location. The ease of setup and the wide range of service locations provided by VoIP.ms have also been commended for catering to the needs of mobile users seeking efficient and localized communication solutions.

Users commonly recommend the following for VoIP.ms: thoroughly explore the interface and understand all options available, consider VoIP.ms for organizations where phone services are not critical as it offers a low-cost and feature-packed solution, use VoIP.ms for SIP trunking and simple PBX solutions with a few extensions, if it is not business-critical, VoIP.ms is considered the easiest to use, VoIP.ms is recommended as a professional and excellent service, it is praised for being low-cost and reliable, try VoIP.ms to determine if it is the right solution, look through the setup documentation and ask direct questions if needed, VoIP.ms provides great service and comes highly recommended, switch to VoIP.ms and fall in love with it, it is seen as a great provider with good quality and reasonable rates, recommend using VoIP.ms to overseas clients needing a U.S. phone number, ensure sufficient bandwidth for implementing VoIP.ms, dive into VoIP.ms to have fun exploring its features, make the jump to VoIP.ms, offering a referral link for savings, works great with PBX systems like 3CX or Asterisk, it offers an affordable and easy-to-use VOIP solution with cloud IVR features, have technical expertise available when using VoIP.ms, use phone numbers from anywhere without ordering new lines, buy a high-quality SIP phone when using VoIP.ms, a self-managed and inexpensive SIP tool, good quality service with phone numbers available worldwide, saves time and money, exactly what you need, review features to ensure they meet your requirements, highly satisfied customers who have recommended it to friends, all necessary options for their phone system are provided by VoIP.ms, appreciated for its low price, lot of features, and perfect customer service, there is nothing to dislike about VoIP.ms, save financially and migrate to a VOIP system with VoIP.ms, easily get up and running with VoIP.ms, supported by their Wiki, migrate to cloud VoIP with VoIP.ms, dropping on-site Asterisk, be aware of a small learning curve and the need to understand port forwarding on firewalls when using VoIP.ms, try VoIP.ms as there is no upfront cost to create an account, highly satisfied customers after almost a decade of using VoIP.ms, constantly impressed by their improvement and support, read the manuals before seeking support when using VoIP.ms, trying VoIP.ms is equivalent to adopting it, try VoIP.ms if you do not need any specialized system, VOIP made cheap with VoIP.ms.

User-friendly Interface: Many users have praised the user interface of VoIP.ms, stating that it is intuitive and easy to navigate. The platform's interface allows users to utilize all its features without any difficulty.

Flexible Pricing Model: Customers appreciate the flexibility of being able to pay only for what they use, instead of being forced to subscribe to bundles. This pricing model has been mentioned positively by several reviewers who found it cost-effective and convenient.

Reliable Service: Users find VoIP.ms to be very reliable, with consistently great call quality and no lost inbound calls. Multiple reviewers have mentioned the stability and reliability of the service as a standout feature.

Complex Setup Process: Some users have found the setup process for VoIP.ms to be complex and not suitable for non-IT persons. Several reviewers have mentioned that the learning curve can be daunting, which may require technical expertise and time to set up.

Poor Call Quality: Many reviewers have reported experiencing dropped or lost calls, unconnected calls, and poor call quality while using VoIP.ms. Some users also had trouble connecting and experienced a flawed international call quality, making it difficult to communicate effectively with others.

Limited Features: Some users have expressed concerns about the limited features offered by VoIP.ms compared to other providers in the market. Reviewers mentioned that there is no voicemail transcription, no support for receiving SMS from short numbers or MMS support. Additionally, some feature requests have not seen any movement in years despite customer demand.

Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling.

Starter

Standard

Premier

CallFire is a VoIP and messaging solution designed for both external B2C interactions and internal company use. It includes features such as text messaging, call tracking, voice broadcasting, and an interactive voice response (IVR) system. Subscription pricing starts at $99 per month.

Grow

Startup

Lite

VoIP.ms

Get a free copy of the Buyer's Guide to VoIP for tips, advice, and product info.

Need help deciding which VoIP provider is best for you?

Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

VoIP.ms is a Canadian voice-over-internet protocol (VoIP) bring-your-own-device provider headquartered in Canada with over 80,000 customers. VoIP.ms provides a vast range of standard telephony features, as well as enhanced communication features to simplify both business and residential communications such as local DID numbers in 60+ countries. It offers Free Porting across US and Canada for local &amp; toll-free DIDs with termination (outgoing calls) in over 125 countries across the globe.

Here is our tutorial video on how to get started with VoIP.ms!

Get Started with VoIP.ms

Here is our tutorial video on how to get started with VoIP.ms!

To learn more about the most feature-rich VoIP provider, visit https://voip.ms or subscribe to our YouTube channel!

Follow this link to get up to $25 per referral with VoIP.ms: https://www.youtube.com/watch?v=_5OStQyzY_w

Visit our Wiki for our Configuration Guides
►PBX - https://wiki.voip.ms/article/PBXs
►Devices - https://wiki.voip.ms/article/Devices
►Softphones - https://wiki.voip.ms/article/Softphones

Follow us on Social Media
►Facebook - https://www.facebook.com/VoIP.ms
►Twitter - https://twitter.com/voipms
►LinkedIn - https://www.linkedin.com/company/voip-ms

#VoIPms #CloudPBX #GetStarted

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

VoIP.ms

Overview

What is VoIP.ms?