LiveAgent
April 09, 2020

LiveAgent

Dheeraj Sharma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with LiveAgent

My organization uses LiveAgent for customer support. We have integrated email, chat, and phone calls with it to help our customers, and it works fine.
  • Organization of different modules that are needed for customer support.
  • History of all the communication between agent and customer.
  • Very comfortable and customizable user interface.
  • Integration with different platforms
  • More User Interface options
  • Compatibility with small screen monitors
  • Quick and easy to use, saves time
  • Boosts performance of users
  • Simpler integration system
LiveAgent is well suited for emails and chat systems. It can be improved for integration with different calling services.