Great solution
April 09, 2020

Great solution

Lubova Parfenova | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LiveAgent

  • Used by our Customer Support and Customer Satisfaction teams.
  • Allows providing quick and efficient customer service.
  • Easy communication with colleagues.
  • Easy case recognition and follow up.
  • Design choices.
  • Possibility to store necessary work information.
  • Unique reference number for each conversation.
  • 24/7 support team.
  • Quality of calls.
  • Phone number auto fill.
  • Country code suggestion.
Combines the above-mentioned services in one.
Perfect for dealing with a huge amount of incoming and outgoing conversations.