LOB Delivers On Its Claims
Overall Satisfaction with Lob
LOB makes it easier and less costly to send letters in batch or by API. We used to separate each campaign of about 1,000 each, but now all campaigns can run together.
Pros
- API
- Compliance
- Quality printing
- Best in class SLAs for printing time
Cons
- Sometimes the user interface produces errors, and a batch needs to be troubleshooted.
- I would like to use NCOA father back than 18 months.
- Better visibility on returns
- Improved security (Hipaa and data security overall. )
- Mail
- Lower cost by over 15%
Yes, print and mail flows are improved and this was a major reason for selecting them.
Do you think Lob delivers good value for the price?
Yes
Are you happy with Lob's feature set?
Yes
Did Lob live up to sales and marketing promises?
Yes
Did implementation of Lob go as expected?
Yes
Would you buy Lob again?
Yes

Comments
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