LOB Delivers On Its Claims
February 19, 2026

LOB Delivers On Its Claims

Craig Antico | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Growth Plan

Overall Satisfaction with Lob

LOB makes it easier and less costly to send letters in batch or by API. We used to separate each campaign of about 1,000 each, but now all campaigns can run together.

Pros

  • API
  • Compliance
  • Quality printing
  • Best in class SLAs for printing time

Cons

  • Sometimes the user interface produces errors, and a batch needs to be troubleshooted.
  • I would like to use NCOA father back than 18 months.
  • Better visibility on returns
  • Improved security (Hipaa and data security overall. )
  • Mail
  • Lower cost by over 15%
Ready to integrate
Yes, print and mail flows are improved and this was a major reason for selecting them.
Easy to use visual interface, customizable envelopes, API

Do you think Lob delivers good value for the price?

Yes

Are you happy with Lob's feature set?

Yes

Did Lob live up to sales and marketing promises?

Yes

Did implementation of Lob go as expected?

Yes

Would you buy Lob again?

Yes

Service and technology are balance and produce outstanding results.

Lob Feature Ratings

Address Validation
9
Merge and Personalization:
10
Bulk Mailing Management
10
Postal Rate Calculation
7
Mail Tracking
10
Address Correction
9
Automated Printing and Sorting
10
Compliance and Reporting
10

Comments

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