Logikcull--Efficient and easy to learn
October 31, 2020

Logikcull--Efficient and easy to learn

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Logikcull

Our firm uses Logikcull to review client documents for discovery. One other person and I currently use the software, but hopefully I can get others to join in. Logikcull helps us efficiently go through thousands of emails. What used to take 20+ hours now takes about half the time or less.
  • Customer service is great! Super helpful answering all my questions.
  • Their tutorials and FAQ's are also helpful when you are working off hours.
  • Fairly user friendly. Software basics are easy to learn.
  • The document information tab on the right side is hard to see.
  • The threading function is a bit confusing.
  • Would love the option of a combined PDF at production.
  • PDFs lose letters in after production if changed (e.g., when new redactions are added).
  • Less time spent on reviewing emails.
  • Had to use some admin time in learning specific functions like production and threads.
Logikcull was recommended by a competitor for similarity and ease of use.
It is fairly easy to use, but there are some complicated features. If you have the time to learn them then it is well worth it. But don't wait until the day something is due to try and learn software.
Customer service is great. They have helped me with all of my questions and walked me through issues I had.

Do you think Logikcull delivers good value for the price?

Yes

Are you happy with Logikcull's feature set?

Yes

Did Logikcull live up to sales and marketing promises?

Yes

Did implementation of Logikcull go as expected?

Yes

Would you buy Logikcull again?

Yes

Great for large PSTs. Not so great for large PDF documents.