Item: LoopNet
Rating: 9
Author: Norm Coyne

Overall Satisfaction with LoopNet

Use Cases and Deployment Scope

LoopNet is utilized to gain valuable property owner information. We utilize this information to ensure we get to the right people when discussing our services.

LoopNet provides info that would take considerably more time to ascertain without the use of LoopNet. With this information, we can dedicate more time to selling and managing our services.

Pros and Cons

Pros

Accurate Owner information
Contact info for owners and or management companies associated with the property
Ownership history

Cons

Some of the information is outdated
Some contact info is lacking - missing a phone number
Better emailing features

Return on Investment

Time saved in researching owners has helped our sales and ops teams greatly.
The ability to research properties from the computer in lieu of in-person is very helpful.
One person can research as many properties as a team of people in the field in a much quicker time frame.

Alternatives Considered

LoopNet is the only one that comes to mind.

Support Rating

The LoopNet team is phenomenal to work with. They have offered both in-person training of our staff as well as online and telephone support. The LoopNet customer support team does go out of their way to be helpful and if they don't have the information on hand that you need they go out of their way to find it for you and get back to you in a timely manner.

Key Insights

Do you think LoopNet delivers good value for the price?

Yes

Are you happy with LoopNet's feature set?

Yes

Did LoopNet live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of LoopNet go as expected?

I wasn't involved with the implementation phase

Would you buy LoopNet again?

Yes

Other Software Used

Microsoft Office 365, QuickBooks Desktop Enterprise, Microsoft Teams

Likelihood to Recommend

LoopNet is well suited for many different industries. Obviously it is great for real estate professionals or real estate buyers when researching properties that are available or may become available. The history of the properties provided is excellent and provides details that would be very helpful to the real estate industry. Facility Service companies are also well suited for the use of LoopNet. With the property information it provides it makes it much easier to get to the decision-makers when selling facility services or products.

LoopNet may be less appropriate for product sales as these providers may need to be more connected with the occupants of the properties more than the owners.

Comments

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LoopNet saves time and effort in property research