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Lucid Visual Collaboration Suite is the Best for Mapping
April 14, 2024

Lucid Visual Collaboration Suite is the Best for Mapping

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Lucidchart

Overall Satisfaction with Lucid Visual Collaboration Suite

Very intuitive, you can just jump right in. I can't think of anything where I couldn't find the answer easily myself or on Google (very rarely). Most of the options are laid out on the main screen on the left or on the bar at the top. I really like how easily it is to align arrows with the center of boxes or pull arrows from the correct part of the box.
Process mapping mainly. I use the Lucid Visual Collaboration Suite to create process diagrams, use case diagrams, and other visual aids to explain how processes work at my organization.
  • Process mapping
  • Use case diagrams
  • Other visual aids, e.g. showing data flow
  • I would like a button to align all the boxes (vertical/horizontal alignment does NOT work)
  • Make suggestions so that lines do not have to cross (I avoid crossing lines wherever possible, it looks cleaner)
  • Auto-create a key/legend containing all elements in the diagram in a tidy little box at the bottom
  • Save time not having to mess with aligning the arrows/lines like in Visio
  • I can open compatible files (e.g. draw.io) so process maps don't have to be re-done
Lucid Visual Collaboration Suite is great because it means I can integrate with Jira and Confluence and it always has the link to the most up-to-date process map. Previously, I would have to save a PDF and upload it, which was very time-consuming when I needed to make changes. It saves a lot of admin that just wouldn't get done otherwise.
I haven't used the collaboration side so much, only mapping, so I have only ever needed support for that aspect.
Much better, it doesn't get the steps in lines even a tenth as much as Visio, can use custom shapes as actual shapes rather than images, and aligns much easier. Lucid Visual Collaboration Suite is easily the best and I have tried about 4-5 programs over the last 5 years.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Not sure

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

Lucid Visual Collaboration Suite is easily the best for process mapping. I have tried Visio, Miro, and others, but Lucid Visual Collaboration Suite is hands down the best for this. I know there is a collaboration area like Miro, but my whole organization uses Miro so I have not tried it yet, this is on my to-do list.