Lucidchart Use
April 11, 2024

Lucidchart Use

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Lucidchart

Overall Satisfaction with Lucid Visual Collaboration Suite

It was easy to get started using Lucidchart (I have previous Visio experience). I think it can be improved by adding some starter tips.
It is used by the Process Improvement team and the Project management team to build different types of charts, including process charts, to increase the comprehension of complex procedures, and in the improvement of current processes.
  • Building charts from scratch
  • The choice of templates
  • The ease of transfer from Lucidchart to a number of types of files (PDF, PENG, etc.)
  • The format of the text is not very user-friendly
  • The colors available for the boxes (format)
  • Being able to open a chart and work on it directly from Teams (which I cannot do now)
  • Improved performance
The fact that I can access Lucidchart through Teams facilitates the access. Yet, I cannot work on an active project while in Teams, and it requires that I open Lucidchart in Chrome, which I don't like.
I have not used the collaboration in real-time option because I find the system needs some improvement for intuitive.
I did not get to try it yet.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

It took time to get used to Lucidchart. I used it for process mapping.