A great tool for collaboration and diagraming solutions
August 22, 2025

A great tool for collaboration and diagraming solutions

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Lucidchart

Overall Satisfaction with Lucid Visual Collaboration Suite

The tool is quite self-explanatory to use, there are different menus for different drawing options. I think anyone who has some familiarity with drawing tools would appreciate the tool. My manager has made comments about not liking it, however I have never really had a problem with it. All good from me.
Lucid Visual Collaboration Suite is used to collaborate and create business process diagrams along with ERDs of platforms we work with in order help explain to potential customers how systems integrate. This is a useful for those who need more visual cues while presenting on screen or within Scope of Work Documents.

Pros

  • Collaboration
  • ERDs
  • Flow Diagrams

Cons

  • Finer pixel size, for example the distance margin between moving items on screen
  • It would be great to integrate with Salesforce to draw out ERDs by recognising custom objects and installed packages, as often these are not supplied by smaller vendors accurately
  • Improved productivity
  • Improved collaboration
  • Faster time to understanding systems and integrations
Oh, I made a comment tha tit would be good to integrate with Salesforce, i did not know it did. I will need to look into how that is possible and what that integration actually looks like, Therefore I would probably say that some helpful hints and tips within the package i.e. if I mention a SFDC object name or other, then picking that up and provding budges and hints would be good.
We do not use it that often, but it's good ot know it is there for use and when diagraming any process or ERD it is the go to tool. The performance of the tool has never been a problem, it's online and always available as far as I am concerned.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Not sure

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

It is well suited to collaboaration with colleagues and customers alike, for creating flow diagrams and ERD documents. I have used it for this for a number of years now and haven't used a better tool. The ability to import draw.io documents is also useful which i recently noticed is possible.

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