Overall Satisfaction with Lucidchart
I was able to effectively use Lucidchart for what I needed it for almost immediately - with no training or intro video needed.
We are an early-stage start-up, so it is currently used by members of our founding team as we document our processes in anticipation to scale. We've also utilized it to storyboard some of our initial framework on how to drive user engagement to different areas of our site.
- User-friendly: I was able to pick up and effectively utilize Lucidchart without any tutorial.
- Sharing Ability: We utilize Quip for a lot of our documentation and being able to integrate the two platforms has been especially helpful.
- Text editing is difficult to navigate - you have to zoom in just to edit a specific word/line of text.
- Time savings - as we scale we will utilize these charts for training purposes.
Only been a user for 3 weeks so have not had to utilize the support systems in place. However, the user interface has been efficient enough to disable the need for any customer support function, for now.
Do you think Lucidchart delivers good value for the price?
Are you happy with Lucidchart's feature set?
Did Lucidchart live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Lucidchart go as expected?
Would you buy Lucidchart again?
Lucidchart is well suited for process outlining. We've utilized it for outlining our database flowchart as well as a framework on how to have initial conversations with our candidates (we're a staffing/recruiting company). It's been less appropriate when we have a process that is much more of a draft/raw format where we need input from a larger group of our team to start throwing in all their thoughts/ideas. The current format doesn't lend itself to having a 'parking spot' to allow for a free-form of ideas.