Great user support and great app, but can be better
November 03, 2021

Great user support and great app, but can be better

Francisco Misael Landero Ychante | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

Lucidchart is good for web browsers, I would like to have a macOS app.
Helps us to brainstorm, and in our sprint review the team can collaborate together and also some times it's used for training and to make presentations when all the team can participate and to make graphic representations of our UML software architecture.
  • Make graphics
  • Collaborative task
  • Multiple boards support
  • Great user support
  • Easy way to import from MirrorWeb
  • More emojis reactions and native emoji on macOS and iOS
  • Native app for macOS
  • Live reactions MirrorWeb has
  • Improve productivity
  • Team colaboration
This is helpful for spikes investigations we have the docs on confluence and the integration makes it easy to put info in.
It's great they are helping us with the migration from MirrorWeb.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Not sure

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

MirrorWeb has a macOS app and more emojis reaction.
It's good to make collaborative tasks and also to make the sprints reviews also for training or courses when you need to make people collaborate.