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A diagram is worth a thousand words
March 29, 2022

A diagram is worth a thousand words

Tanner Davis | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

There is a bit of a learning curve since it is software that is meant to help you design and visual complex ideas. But they've done a great job with the UI and there are lots of helpful tips and videos that can help you master the software in no time.
I only know about it's use within the Software Engineering department but all software teams use it for UML diagrams (behavioral and structural) which we then put into our documentation and design files in Confluence. It allows us to easily share and collaborate on ideas about design and implementation of software. I am sure other teams make use of Lucidchart but it has an ample library for UML diagrams.
  • Designing projects with diagrams
  • Collaborate on designs
  • Integration with communication apps (Slack, GSuite, Atlassian, Salesforce, etc.)
  • Has solid support teams
  • Performance can be lacking at times (at least it was for me on Linux Firefox)
  • Better communication
  • Quicker design turnaround
This is huge for a remote company like mine. We can easily export or share our Lucidchart documents via Slack or show them right in our Confluence pages so that they can be referenced in design docs or software documentation. The engineering teams here use these integrations a lot.
They were very quick to respond to my emails and issues. I was very impressed.

Do you think Lucidchart delivers good value for the price?

Yes

Are you happy with Lucidchart's feature set?

Yes

Did Lucidchart live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucidchart go as expected?

Yes

Would you buy Lucidchart again?

Yes

If you need visuals for anything in your company (flow charts, UML diagrams, a basic roadmap, etc.) then Lucidchart has you covered. They have about as simple of a UI as you can have for software that is meant to let you be creative and cover most industries needs. It is all browser based so you can work on it on any machine with a web browser, although performance can suffer if you select too many shapes at a time. Multiple people or even teams can work on a document at the same time which breeds great collaboration.