Functional and moderately easy to use
November 11, 2022

Functional and moderately easy to use

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

I feel that navigating the controls requires some training. The basics are fairly simple, but finding the tools to create specific shapes, colors, and functions are not easily found right away, and the help database could use improvement.
It is being used by executive management for a number of applications, chiefly keeping track of organizational structure and project teams. We have a number of independent and associated contractors, as well as employees, and keeping track of teams and projects is always a challenge. Lucidchart helps us see, at a glance, who is working on what.
  • Creates easy to understand flow charts
  • Diagrams processes
  • Creates trees for chain of command
  • Cannot copy and paste from another chart
  • Making screens overall larger in tutorials
  • Navigation is challenging
  • Improved communication by clearly identifying team members on a project
  • Given us a better understanding over overall company structure and responsibility
  • Shown clearly the ratios of employees to contractors and where they are placed in the organization
We have not used Lucidchart with any of these applications as of yet.
We have not contacted support as of yet.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Not sure

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

Great for organizational mapping and diagramming workflows, project management processes, and priority trees.