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Excited about the future of this tool!
July 16, 2021

Excited about the future of this tool!

Heather Levi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidspark

We are using it as a collaboration tool with a vendor to assist us with drafting project process. Since we are all remote and our vendors do not have a thorough understanding of our process, this was a great way to evaluate process and ensure that we can see what we are talking about as we discuss things.
  • cross-team communication
  • instant diagram
  • cross-team collaboration
  • Better way to see individuals on the screen even when hopping between applications
  • time savings
  • quick turnaround on mutual understanding
The product is intuitive and easy to use, but it will require someone to help the team navigate. It is a big difficulty for someone that does not have experience with flow diagrams or similar applications to jump right in without a basic understanding of the technology. After you get in and take a few to learn, it is really easy.
Unfortunately I did not use any of the integrations, although I could see the benefit. Our company uses Google Drive and Slack, so the ability to work more collaboratively with all of the tools would be beneficial. The more a collaborative tool can integrate with other collaborative tool is extremely helpful. I will try to use the integration in the future.
The product performed seamlessly. Given that our team, with varied experiences, was able to jump in and start working tells me that the tool is extremely reliable. It also allowed us to not just talk about what we know, but also show everyone so that the team is on the same page.
We did not use support

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

I think that Lucidpark is great as it really helps with the collaborative piece. Where these other tools fall short is the ability to work with teams on 1 document and create something. With the exception of your basic applications like Excel or Word, this actually allows the team to visually present information.
I really enjoyed the cross-team collaboration functionality. When we work with customers and internal teams, it can really help everyone understand when you are able to get your hands dirty by actually participating in the activity. It does require someone working with the application to help the team navigate as it isn't 100% intuitive on its own.