Item: Luigi's Box
Rating: 9
Author: Verified User

Overall Satisfaction with Luigi's Box

Use Cases and Deployment Scope

On our e-commerce platform, we use Luigi's Box as our primary product search engine. Luigi's Box allows our customers to freely search and explore the store for products they are interested in. Contextual search and AI support gives very good results and accurate results. Thanks to full integration with our store, this solution, in its basic form, is almost maintenance-free.

Pros and Cons

Pros

Product search
Contextual search
Recommendations of complementary products

Cons

Better management of attribute handling
More frequent synchronization with the product feed

Return on Investment

Detention of fleeing customers
Reduce the number of customer service phone calls
Increase user satisfaction

Usability

This solution does exactly what I expected and what it is dedicated to. I think it performs its function very well.

Alternatives Considered

Synerise

The most important advantage was easier implementation, multiple configuration options and price.Competing solutions did not offer as much flexibility as Team Luigi's box.

Key Insights

Do you think Luigi's Box delivers good value for the price?

Yes

Are you happy with Luigi's Box's feature set?

Yes

Did Luigi's Box live up to sales and marketing promises?

Yes

Did implementation of Luigi's Box go as expected?

Yes

Would you buy Luigi's Box again?

Yes

Other Software Used

Magento Open Source

Likelihood to Recommend

Luigi's Box is the perfect solution for sales platforms that have search engine problems on their site. Luigi's Box allows you to go to the next level and enable customers to find what they are looking for. With additional options to recommend and indicate substitutes and add-on products, it can work great as a sales-boosting element.

Comments

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Search engine to support sales