M-Files making it easy
Overall Satisfaction
We currently use M-Files to organize and maintain our CAD and drawing libraries. It is used by myself and our other engineers. M-Files make finding and accessing data quick and easy by being able to search a variety of options.
Pros
- Finding files based on description, part numbers, etc.
- Finding related files, parts, and drawings when searching an assembly or part. It can tell you all the places a file is used.
- Being able to rollback to a previous version if a mistake is made or a previous design worked better.
Cons
- The only real problem I've had with M-Files in during setup. Sometimes it just doesn't want to connect to the server and I would get an error saying the DNS Server could not be found. It was a real pain. I called M-Files for support and they tried to help me out but to no avail. Eventually I got it to work fine by re-installing everything multiple times. I'd say the setup can be a bit of a hassle if things don't go right the first time.
- M-Files has made it possible to respond for requests for part information and drawings much easier. A simple search of either the description, name, or number brings all the results you could need.
- M-Files makes finding where a part is used very easy with its relationships data, making anyone (not just engineers) looking up the information spend less time doing research.
- Overall efficiency is increased simply by the ease of finding information you need.
Compared to using regular folders on a computer M-Files is worlds ahead. It was selected because it could be used to organize our thousands of parts used in our engineering designs and allow us to find them so easily. Its ability to rollback and its relationship listing is also an important aspect.
Product Usage
4 - Engineering, Purchasing, Management
- Engineering
- Purchasing
- Management
Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No - I can do it myself
I needed to consolidate licences. They did it right away.
Usability
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
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