2 thumbs up
September 02, 2022

2 thumbs up

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with M‑Files

We use this for Enterprise Content Management.

Pros

  • Content Management
  • Support of Processes

Cons

  • GUI configuration - Consistency of Architecture between metadata card positions
  • Limitations on counts in vaults and associated Non-Doc objects

Do you think M‑Files delivers good value for the price?

Not sure

Are you happy with M‑Files's feature set?

Yes

Did M‑Files live up to sales and marketing promises?

Yes

Did implementation of M‑Files go as expected?

Yes

Would you buy M‑Files again?

Yes

  • Overall cost is more but the system consistency and stability makes it a great choice.
  • Internal system
Fully customized integration with API configuration and searches. This was a bit of work starting out but the support staff was great in getting us what we need.
Configuration of general access vs Libraries and silos of data makes this such an easier application to use. Especially when it comes to workflows and security and then support of that configuration.
The system has been great for consistent user interaction. Only down side on the user side is the multiple vault configuration specifically with searches. This is probably more of a training issue but users really have confusion knowing to go to other vaults when searching archive items.

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