Great support in Live Chat
January 16, 2026

Great support in Live Chat

Dave Freeman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with MailerLite

I would highly recommend paying the extra for the live chat support. The service is great and is brilliant for managing your stress level when you aren't quite sure what you have done 😂.Utkarsh was brilliant today after I made a right mess of things... thanks Utkarsh
  • My opening rates are good and click through are all very positive vs the advice and benchmarking... however, I don't get a lot of inbound enquiries... so perhaps it's my marketing that is the issue.
  • It is however a great way to keep a large number of potential customers WARM
It's very usable.

Do you think MailerLite delivers good value for the price?

Yes

Are you happy with MailerLite's feature set?

Yes

Did MailerLite live up to sales and marketing promises?

Yes

Did implementation of MailerLite go as expected?

Yes

Would you buy MailerLite again?

Yes

I moved from Mailchimp which is very buggie and is very glue-on-glue imo. MailerLite is easier to use and the Live Chat support it great.

MailerLite Feature Ratings

Email & Online Marketing
8.3
WYSIWYG email editor
8
Email deliverability reporting
9
List management
8
Triggered drip sequences
8
Reporting & Analytics
8.0
Standard reports
8
Pre-Send Testing
9.0
Email Previews
9

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