Beware of Mailgun, it backfires.
May 29, 2020
Beware of Mailgun, it backfires.
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Mailgun
Mailgun was used to deliver email for our coaching platform. We counted on Mailgun to deliver hundreds and sometimes thousands of emails between our coaches and clients, so no unsolicited email here.
- When it worked, the mail generally got through.
- Mailgun is used by spammers, and sometimes your assigned mail server will get blacklisted because of other users on it.
- If you end up with a mail server that is blacklisted, your mail will go nowhere. And, below the $300 and up pricing tiers, there is no one at Mailgun to help you get this problem resolved. You are just stuck.
- In other words, Mailgun is unreliable as a mission-critical service. I would strongly recommend using a service with better processes in place.
- I can't quantify this. Mail delivery is essential, but when it fails, and Mailgun did, our ROI went down hard.
They have a great free tier for up to some amount of emails a month. Looks attractive when you are a new startup, but once you have customers and they go down, not so much.
Do you think Sinch Mailgun delivers good value for the price?
No
Are you happy with Sinch Mailgun's feature set?
No
Did Sinch Mailgun live up to sales and marketing promises?
No
Did implementation of Sinch Mailgun go as expected?
No
Would you buy Sinch Mailgun again?
No