Mailgun delivers on reliability and a good feature set
August 17, 2021
Mailgun delivers on reliability and a good feature set

Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Mailgun, from Pathwire
We use Mailgun for all our outbound emails from our Rails app. This includes transactional emails to our users but also is the backbone behind our reminder system. Our reminder system sends periodic emails on behalf of our users to their customers. We also use their API to track the delivery status of each message and expose that information to our users.
Pros
- Their API and webhooks are excellent and reliable
- They have great tools that help us increase our deliverability and reduce the chance of getting marked as spam
- Their suppression lists are easy to manage
Cons
- Their management user interface is a bit slow, searches take quite a while which can be frustrating. But we don't use this interface often, we mainly use Mailgun through their API behind the scenes, and it works great.
- Reliably deliver email through their API
- Managing suppression lists
- Custom, clean, IP addresses to ensure deliverability
- Their support has been responsive and helpful
- We rely heavily on them for sending out reminders, which is a core part of our business. We send thousands of emails per day, and have never had a disruption that has caused us embarrassment with our customers.
We chose Mailgun over sendgrid and Postmark because we really like their API. We have stuck with them because they have never given us any reason to switch. Their reliability is superb and their API remains excellent. sendgrid and Postmark are both good in their own rites, but we have not regretted our decision to use Mailgun and have never considered switching.
Do you think Sinch Mailgun delivers good value for the price?
Yes
Are you happy with Sinch Mailgun's feature set?
Yes
Did Sinch Mailgun live up to sales and marketing promises?
Yes
Did implementation of Sinch Mailgun go as expected?
Yes
Would you buy Sinch Mailgun again?
Yes
Comments
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