Simple reliable and feature rich
June 26, 2025

Simple reliable and feature rich

Joe Amer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine Endpoint Central

ManageEngine Endpoint Central has allowed us to really improve our MDM. Patching, deploying and administering devices is really simple, with its huge support for patching 3rd party applications, automatic package creation and reporting, you can easily ensure devices are deployed with the same configurations on the same versions. The agent-based model has also ensured reliability in communication, even in a hybrid environment (which other package deployment models with a push configuration was struggling with)

Pros

  • Patching applications
  • package management
  • self service applications
  • device management (remote CMD and remote assistance)
  • Inventory reporting

Cons

  • the remote powershell missing some features to make it easier to use (tab to complete, up arrow to auto-fill last command)
  • sometimes error messages for deployments/ patching is a bit ambiguous
  • support for patching adobe products (photoshop, writer etc.)
  • remote cmd/powershell saves a lot of time when applying fixes suited (rather than trying to arrange a time with users for support, which can be really time consuming waiting to connect for remote support)
  • reliability of auto patching saves manual intervention and a lot of time
UI is very intuitive, there is infrequent change to where various tools and functions are located (unlike some vendors, you are not likely to sign in and spend 20-30 minutes trying to find out where these functions are). In the case of not being able to locate what youa re looking for, the global search makes it so easy
We did not use ManageEngine Endpoint Central over intune specifically, we run the solutions in parallel. This is ideal, as intune allows surface devices to be shipped and enrolled (no imaging, PXE or any intervention needed) The huge advantage of intune is we can ship the devices ready to be built by users signing in. From there we deploy the agent and allow ManageEngine Endpoint Central to do the rest (installing other applications, patching etc) as ManageEngine Endpoint Central is more feature rich.

Do you think ManageEngine Endpoint Central delivers good value for the price?

Yes

Are you happy with ManageEngine Endpoint Central's feature set?

Yes

Did ManageEngine Endpoint Central live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ManageEngine Endpoint Central go as expected?

Yes

Would you buy ManageEngine Endpoint Central again?

Yes

Its unlikely ManageEngine Endpoint Central would not be suited in an environment. It does a vastly greater job at simplifying 3rd party application patching than (for example) intune which is important for security posture. I would recommend it for any environment that requires an MDM solution, this is from the posture of using windows devices.

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