ManageEngine Endpoint Central

Formerly Desktop Central

App installation in single click - With single click we can install a single software into multiple systems

Security Score increased by 45%

With software metering, the real use of applications by users has been identified; in this case, when the license renewal date arrives, users who do not use this application have stopped renewing it. This has achieved savings for the business.

The deployment of images has made the onboarding of collaborators faster, this means less downtime and more productivity for the company.

By having the laptops patched and without vulnerabilities, there is greater productivity, because the equipment is no longer out of service due to an attack or vulnerability.

Visibility of outdated assets (plan asset exchange)

Eliminated the need to purchase a remote access tool

Acquisition of machines in a planned manner.

Our security posture is easy to see and act upon as you have a single place to look at all machines vulnerabilities. This helps us when it comes to security audits as we are able to demonstrate the value of the application.

Remote support is inbuilt and easy to use as you can just hop onto any agented machine and control it directly without asking for codes or getting people to visit a specific website.

We were able to mass install various applications to client machines over the years and the time and cost saved by not having to visit remote machines in different countries has proved invaluable.

Fast Support

ManageEngine Endpoint Central has made user onboarding a cinch. We drop ship laptops direct from the manufacturer to the user and provision effortlessly via the agent.

This product has made technical support a breeze by enabling remote control, remote system tools and ability to deploy software or scripts with ease

Data Protection as we can manage or systems

No additional software for remote support

No Additional tool like JAMF for MAC devices

Positive if chosen correct deployment policy

If you have chosen policy that impact end-users work will be negative impact

immediate support using ManageEngine Endpoint Central using various tools has positive impact

Nothing to mention

Can reduce the number of IT staff or outsourced personal as a result of the managed automation.

Uniformity and compliance policy applied across offices.

A tool that helps in org-wide security hardening

Time base OS patching

Good Report for Audit requirement

Yes

Positive Impact

Reduced response time to cyber incidents due to security vulnerabilities from 30 days to 5 days

Reduced manual activity by 80% due to patching

it has helped me identify systems that were EOL and helped take quick action to remove them/ upgrade them

I recommend ManageEngine Endpoint Central in environments with hundreds of servers and clients. 100 Percent worth buying it.

It updates both Windows and Mac machines comprehensively.

Giving Accuracy in Reports

Increased effectiveness

Saved man hours

Makes the IT job much easier

No effect

Time spent on MDM setup has decreased

Supporting users is much easier using Remote Control

Positive - Endpoint Central does a lot! Which gives it an amazing bang for the buck!!!

Positive - Endpoint Central makes various IT management tasks easy.

Negative - I have already mentioned this, but I can't tell you how important this is. Support - it is not great, when you get a ME tech that knows their area, then it is good to great! But it can take effort to reach that person, front line support does their best, but so many of my cases have involved more advanced support. This can take days for someone to get back to me, via email. Often I have open several cases on the same issue before reaching the correct solution.

Lastly - I spent an amazing amount of time in 2021 basically testing the product. So much so that I used that as a negotiation to bring the price down when we renewed.

I seriously considered other products at renewal time. But the discounted price did not come close to my time dealing with Bugs and low quality support.

We stayed with Desktop Central because it was successful in deploying updates - all the rest we could consider a different product if needed.

2022 - as been much better, few bugs and support has improved, but there are still timely support issues.

We have greatly reduced our after hours patching time with Endpoint Central's patch management.

Fast patch deploy

Privilege user creation on a remote machine

Dashboards

Time reduction

costs reduction

security improvement

Allows us to meet security standards

Allows us to push updates and apps that are needed for new objectives

Inventory reporting allows us to meet security policies

Patch management to ensure no data leakage.

Prohibited software warnings give attention to security risks

Saves countless hours on phone support by allowing easy remote connection so you and the end user can see their screen(s) the same time they do.

Allows for scheduled shut downs and restarts so noone need stay after hours to initiate them.

Has made it very easy to see what patches need installed and which computer need rebooted to finish the patch installation, saves a lot of time.