Item: ManageEngine Endpoint Central
Rating: 9
Author: Verified User

Overall Satisfaction with ManageEngine Endpoint Central

Use Cases and Deployment Scope

We use ManageEngine in a range of 550 users for approximately the same number of computers. It helps us everyday. We are able to see a lot of informations about devices without even disturbing the end user. We also use it to troubleshoot remotely every computer that is managed. ManageEngine offers a lot of functionnalities and even though it is really useful to us, I think we are not using more than 15% of its full capacity. Today, we can do, see, check anything by just logging in to our console and fetch the informations needed.

Pros and Cons

Pros

Remote control sessions
Mobile Device Management
Security Reports (Threats and patches)
OS Deployment

Cons

The UI, it is really good but I think being able to customize it more would be great
Improve the scripts behind the buttons, sometime they just don't work

Return on Investment

Management
Security
Remote troubleshooting

Usability

It is really easy to understand and use, however sometime there's just too much things and it's hard to get going.

Key Insights

Do you think ManageEngine Endpoint Central delivers good value for the price?

Yes

Are you happy with ManageEngine Endpoint Central's feature set?

Yes

Did ManageEngine Endpoint Central live up to sales and marketing promises?

Yes

Did implementation of ManageEngine Endpoint Central go as expected?

I wasn't involved with the implementation phase

Would you buy ManageEngine Endpoint Central again?

Yes

Likelihood to Recommend

When managing a big range of computers it is so important. It wouldn't be useful for 10 computer, but for a 100 or more, definitely.

Comments

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