Item: ManageEngine OpManager
Rating: 9
Author: Daniel J. Canto Bonilla

Use Cases and Deployment Scope

We use the demo of this system, we find it very interesting and functional, however, the monitoring of the network has already been outsourced and we do not currently use it

Pros and Cons

Reports
Automation
Alarms
Network discovery
Many MIBS aviable

Some legacy products is complicated to add.
They need to study about MIB files to customize certain values.
Network knowledge is needed to configure the SNMP on the routers and configure the server where the Opmanager will be so that it can reach all your networks.

Return on Investment

Allow proactivity in your services.
Reports and department KPIs.
Process automation for service continuity.

Alternatives Considered

SolarWinds Network Device Monitor

Versatility and tool information.

Support Rating

Without documentation problems and the whole explanation is very clear, good faqs and help forums.

Key Insights

Do you think ManageEngine OpManager delivers good value for the price?

Not sure

Are you happy with ManageEngine OpManager's feature set?

Yes

Did ManageEngine OpManager live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ManageEngine OpManager go as expected?

Yes

Would you buy ManageEngine OpManager again?

For the simplicity of the protocol and versatility of the tool, I recommend it for any type of network or infrastructure that needs to be monitored and if it is attached to the other Manage Engine tools, it becomes a very powerful suite.

Good tool, however, it's a bit expensive

Overall Satisfaction with ManageEngine OpManager