Item: ManageEngine OpManager
Rating: 9
Author: Murugesh Perumal

Use Cases and Deployment Scope

we are looking for tool which Monitor a critical network, server and application with single window effectivity. the ManageEngine OpManager helped us to achieve the same. not required higher end inhouse server to deploy and manage the tool. very easy to install. the discovery option helps us to auto detect the resources within the network. its also help me to rapid identification and troubleshooting of network faults , especially Root cause analysis and resolution of issues and Reduction of downtime and mean time to repair (MTTR).

Pros and Cons

Tracking of key metrics like CPU, memory, disk space, network traffic, and application performance in a simple dashboard
Monitoring of critical business applications like a SMTP mail server, XAMPP web servers, MSSQL databases,
Real-time alerts for issues like outages, slowdowns based on the threshold value
It's also helping us to do the capacity planning for future growth.

Reporting options can still to be improved. i felt limited reporting customization.
1st time installation is bit complicated
Remote office system monitoring is requiring opening firewall port and sometimes it says all the servers are down when the connectivity to the report network is goes offline.

Return on Investment

Faster , Better cheaper solution for monitor infrastructure
ROI : Manual SLA calculation was fully avoided after using this tool which saves us lots of time
we can show the results to the auditor for compliance reason

Alternatives Considered

Site24x7 All-in-One Monitoring

1. inhouse deployment using ManageEngine OpManager is easy and possible, but site24x7 has cloud based monitoring 2. We use both tools but ManageEngine OpManager is user friendly 3. it has free version up to 10 devices to monitor 4. Always available and very less updates (interruption due to update) 5. Restarting a services of ManageEngine OpManager is within a few seconds

Key Insights

Do you think ManageEngine OpManager delivers good value for the price?

Yes

Are you happy with ManageEngine OpManager's feature set?

Yes

Did ManageEngine OpManager live up to sales and marketing promises?

Yes

Did implementation of ManageEngine OpManager go as expected?

Yes

Would you buy ManageEngine OpManager again?

Yes

Other Software Used

Site24x7 All-in-One Monitoring, Uptime.com

Likelihood to Recommend

Business of all size who wants to monitor their critical resources which includes Wifi Routers, servers and even printers. this tool is best for monitor and alert the systems engineer on real time. cost effective solution and supports on-premises, cloud, and hybrid deployments. Easily scale with seamlessly to accommodate growing IT needs without significant performance impact.

Best Tool for Monitoring IT Infrastructure

Overall Satisfaction with ManageEngine OpManager