Meh-rapost
February 08, 2019
Meh-rapost
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Maropost
We use Maropost across our entire organization, which is comprised of media and e-commerce brands. It is used to deploy emails, which drive traffic back to our sites, promote other products, promote branded/partnership content, and drive sales. It is helpful in that the many subaccounts allow for all of our brands to live in one platform. Additionally, the service is malleable and works for media and e-commerce, unlike many other ESPs.
- Sends email. Very basically.
- That is it.
- Really.
- Reporting is awful, the metrics shown in the dashboard are not helpful, and to glean any useful information users need to export the reports manually. There is no attrition reporting at all.
- Segmentation takes a really long time. If you want to construct multiple audiences, good luck. It takes forever.
- UI is not intuitive. Many buttons are placed too closely or in the wrong places.
- There is no true "test send" feature. Any opens or clicks recorded from the test (while QA-ing proofs, for example) will be recorded.
- Lack of data and information about our users that we can use to get smarter in our segmentation hurts us in that we lose branded deals or partnerships.
- Takes too much time to export reports and gain attrition reporting information, manually preparing reports is not a good use of time for anyone on our team.