Item: MasterControl Manufacturing Excellence
Rating: 8
Author: Verified User

Overall Satisfaction with MasterControl Manufacturing Excellence

Use Cases and Deployment Scope

MasterControl Manufacturing Excellence streamlines our processes and makes it simple for us to connect deviations and events to individual batches or processes. It allows us to bundle events for ease of access in determining risk. The time saved and the convenience of having all our documentation in one place beats out all of the market competitors.

Pros and Cons

Pros

Documentation
Workflow simplicity
Ease of use

Cons

Insights and reporting

Return on Investment

Increased Productivity
Increase customer retention and intake
Codification of processes.
Headache for IT because know one reads the login portal to change there password and just calls IT support.

Usability

For the most part it is easy to use and understand; however there are pain points in creating appropriate non-rights based roles at verification points.

Alternatives Considered

Cangooroo Booking Engine

MX far exceeds the capabilities of other softwares I have used in the past. And the commitment to continuous innovation and compliance are an added bonus.

Key Insights

Do you think MasterControl Manufacturing Excellence delivers good value for the price?

Yes

Are you happy with MasterControl Manufacturing Excellence's feature set?

Yes

Did MasterControl Manufacturing Excellence live up to sales and marketing promises?

Yes

Did implementation of MasterControl Manufacturing Excellence go as expected?

I wasn't involved with the implementation phase

Would you buy MasterControl Manufacturing Excellence again?

Yes

Other Software Used

HubSpot Sales Hub, Microsoft Entra ID Protection

Likelihood to Recommend

MasterControl Manufacturing Excellence is well suited for any manufacturing environment. One is able to take a product from conception all the way through realization in a single software. The ease of access between records for comparison is unmatched. Whether one is creating a product formulation or complex machinery for delicate processes, the MX application simplifies the process.

Comments

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