Easy to use, great resource to have!
Updated August 17, 2021

Easy to use, great resource to have!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Meltwater Media Intelligence Platform

Meltwater is used to track and monitor the mention of our company in media outlets. We also use it to monitor key words that are important to our industry and the members we serve. It is used by myself as well as 3 other key employees.
  • Monitor key words chosen by us.
  • Produces great reports.
  • Provides key influencers.
  • Adding more influencers.
  • Reporting
  • Analytics
  • Meltwater helps us evaluate and analyze our press efforts and media connections.
We have yet to use other platforms as a comparison.

Do you think Meltwater delivers good value for the price?

Yes

Are you happy with Meltwater's feature set?

Yes

Did Meltwater live up to sales and marketing promises?

Yes

Did implementation of Meltwater go as expected?

Yes

Would you buy Meltwater again?

Yes

Meltwater is great for monitoring key words that you have identified as important to your company. The platform is user friendly and easy to navigate.

Using Meltwater Media Intelligence Platform

3 - Marketing and Communication
1 - I do the support through our account manager at meltwater
  • Media Monitoring of our Corporate Brand Name
  • Social listening for certain hashtags
  • Monitoring of Government actions that link to our industry
  • Monitoring of our social consumer programs
  • Including their new platform KLEAR
  • Monthly and Quarterly Reporting on the industry
  • Reporting on the success of our campaigns
While we do love Meltwater as a platform itself there is a little disconnect sometimes with updating keywords and our dashboards. It is simple to use however a little more hands on practice will certainly help with the ease of navigation. Pairing it with their social influencer program KLEAR is a great way to get the most out of it.