Excellent media platform that is evolving to new interface
Updated February 08, 2017

Excellent media platform that is evolving to new interface

Jerry Slaff | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Meltwater Media Intelligence Platform

As a communicator in a federal Comms shop, I use it to track our news hits, and to distribute news releases to the media.
  • Large database of news outlets, easy to search on specific topics.
  • Large database of news media, makes finding relevant reporters easy.
  • Search capabilities robust.
  • Interface for news release layout and distribution works, but needs to be improved.
  • New interface remedies some of these problems, but needs to be fixed/tweaked to be usable for a large organization such as ours.
  • We're able to collect more in-depth reports on our news coverage than before.
  • We can produce monthly reports easily.
  • Easy to send out news release, but not as user-friendly a platform as Constant Contact.
There's a bit of a learning curve, but customer service is excellent, and their price beats their rivals handily. All draw from similar databases of media and news.
Well suited to rapid response efforts on breaking news. Interface could be smoothed and made more user friendly, and they're finally working on that.