Meta Business Suite is a great tool for large and small businesses alike I highly recommend it
April 10, 2025

Meta Business Suite is a great tool for large and small businesses alike I highly recommend it

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Meta Business Suite

We use Meta Business Suite for our non-profit ministry. We schedule posts to update our followers and share information about upcoming events. We also post a daily devotional post. All of these posts are scheduled ahead of time in Meta Business Suite. It is a big help to be able to schedule in advance.

Pros

  • It allows you to add links and photos to your post
  • It allows you to schedule posts ahead of time
  • It gives a nice preview of what your post will look like once it is live
  • It allows you to simultaniously post to Instagram while posting to Facebook

Cons

  • It only allows you to schedule roughly a month in advance (I wish it had a bigger window)
  • It sometimes doesn't post scheduled posts due to errors
  • If you include multiple links in your post, it sometimes pulls a preview from a link you don't want to pull from, and it's hard to switch
  • Saves a lot of time in the long run
  • Helps me to reach your audience better
  • Can be really confusing at first and take time to learn
It did take a while for me to switch from the old Facebook page settings to Meta Business Suite. There is definitely a bit of a learning curve, and I had to look up how to do certain things like change page roles, etc. Once I got the hang of things, however, I realized it is much better than the old system. It is more efficient.
I think Meta Business Suite is a great option especially for a smaller non-profit business like ours. I like that on a base level it is much more cost effective, whereas a platform like Hootsuite and SocialPilot cost a high monthly fee. I do with Meta Business Suite would include more than just Instagram. If it could integrate with Twitter and Google My Business as well like SocialPilot, for example, that would be a huge benefit!

Do you think Meta Business Suite delivers good value for the price?

Yes

Are you happy with Meta Business Suite's feature set?

Yes

Did Meta Business Suite live up to sales and marketing promises?

Yes

Did implementation of Meta Business Suite go as expected?

Yes

Would you buy Meta Business Suite again?

Yes

Meta Business Suite is well suited for businesses and non-profits like the one I help run. It is great for keeping up with messages recieved and sent, scheudling posts and even appoints, and giving page roles to the people you want to invite to help admin your page. It's nice to be able to do everything from one spot.

Meta Business Suite Feature Ratings

9.0
Boolean keyword searches
9
Filtering out noise/spam
9
Sentiment analysis
9
Broad channel coverage
9
9.3
Content planning and scheduling
10
Audience targeting
10
Content optimization
9
Workflow management
8
9.0
Automated routing and prioritization
9
Customer interaction histories
9
Bulk actions
9
9.3
Lead generation
10
Content marketing
9
Paid media management
9
Campaigns and promotions
9
8.3
Twitter
7
Facebook
10
LinkedIn
7
Google+
7
Instagram
10
Pinterest
8
YouTube
9
9.3
Campaign success analytics
10
Real-time tracking
10
Competitor analysis
8
10.0
Role-based user permissions & privileges
10
Mobile access
10

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