Strong CRM, but, [in my Opinion,] Review Other Options for Capabilities!
Overall Satisfaction with Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
I am the Salesforce Admin for our organization and we have 16GB of storage available. However, we are currently using around 25 GB of storage for all of our invoicing information. Our higher-up executives don't want to spend the money on the excess storage and we have decided to pull in all of our reporting/data for older information from Microsoft Power BI. We use their dashboards to provide more knowledge to our users.
Pros
- Dashboards are succint
- Reporting looks great
- Customer views are great
Cons
- Forecasting could be improved
- Linking email campaigns
- Overall customization
- It's had a positive ROI
- Useful for certain aspects
- Strong dashboard components
Do you think Microsoft Dynamics 365 delivers good value for the price?
Yes
Are you happy with Microsoft Dynamics 365's feature set?
Yes
Did Microsoft Dynamics 365 live up to sales and marketing promises?
Yes
Did implementation of Microsoft Dynamics 365 go as expected?
Yes
Would you buy Microsoft Dynamics 365 again?
Yes
Comments
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