Overall Satisfaction with Microsoft Dynamics GP
The company I work for (Summit Group Software) is actually a reseller of the Microsoft Dynamics GP product, along with Microsoft Dynamics CRM. Having worked with GP for 15 years and seeing it grow from version 5.0 to the currently release of 2013, I can say that I am pleased with the progression that GP has made with Microsoft and I always look forward to future releases to see what they have added. The next release is due out in December (GP 2015) and really looking forward to what I have heard will be great enhancements.
- GP is a great application to integrate other financial data to. The robustness of SQL helps GP adapt well to being able to integrate information.
- GP with SQL is great to be able to provide Business Intelligence and get that information out to the related parties instead of relying on your accounting team to get you that information.
- GP is always getting more functionality and moving with the times. Example in GP 2013 they released a web version so that you can access GP from any where, even a coffee shop!!
- The internal reporting to GP is very old school and would like to see a tighter integration to SSRS or other reporting tools. (There are add-ons that do this well, but having it built into GP would be great)
- Sometimes software packages put together by "developers" miss some of the simple things that "accountants" think of, and there are just some of those simple things that one has to just work around.
- We developed an integration between CRM and GP to take time entries from our staff and invoice them out to GP. This allowed us to get invoice done in a couple of hours instead of a couple of days.
- We brought information out of GP into CRM to allow users to see "A/R" information without having to bother our accounting staff and that has an ROI on it as well.
We haven't used any other products internally, but are always competing against other ERP systems. Most go with GP because of its integration capabilities and how it works with Excel and Word. Also the ability to get information out in front of people is big.
We work and breathe Microsoft and so we don't see any other option but to renew with them.
Microsoft Dynamics GP usually is a pretty good fit for most businesses. It has a great flexibility with all of the ISV add-ons out there as well as its own customization tools. To keep costs down one of the main questions is: "Who really needs to be in the actual GP application"? Can one get their job done by getting "real-time" reporting provided to them without having to take up a user and being in the application?