Great Plains Can Do Amazing Things
March 31, 2015

Great Plains Can Do Amazing Things

Eric Mereen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

2010

Modules Used

  • A/R
  • A/P
  • Payroll
  • HR

Overall Satisfaction with Microsoft Dynamics GP

We use Microsoft Dynamics GP for Accounting, A/R, A/P, Payroll, and HR functions. The whole organization uses it except for any operational departments that don't deal with money or accounting. One issue using Great Plains has solved is having all the departments using one system instead of many.

Pros

  • It's ease of use is a plus for many people in my organization, the layout of the software is well received.
  • The software is very flexible. We have a few 3rd party add-ons we have purchased and Microsoft is very supportive of having these add-ons to meet our needs.
  • Great Plains offers a software developer kit (SDK) called eConnect that allows extensive importing through .Net programming into Great Plains. This flexibility has been great when the need to import large files on a regular basis.
  • The support tools from an Admin stand point is great. Check links and reconcile are very good at fixing issue when they come up.
  • Microsoft support is great. They fix the issue quickly and describe why it happened.

Cons

  • A lot of document amounts can't be changed or updated, you have to delete them and recreate them if the total is wrong. This can cause a lot of extra hand keying of transactions if they mistyped them.
  • Integration Manager is limited and would benefit in have more options available to the end user.
  • Having a client application that ties into the server would be good. Currently we either remote into the server to access GP or use Citrix. It would be nice to have a way for users to access GP without Citrix or Remote Desktop.
  • We have never missed a payroll using Great Plains. We have the ability to fix any issues that come up quickly.
  • It streamlines our departments that handle money into one unified system. This gives accounting and finance the overall picture in one system.
  • With Integration Manager we have to worry less about taking time to hand key transactions. This cuts down on entry time and increase efficiency for our clerks.
  • SAP
I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
It does accounting really well, it does payroll not so well. I say this because when you get into states that have complicated payroll laws like California, overtime calculations are hard to setup and get right. Same goes for other states when they do out of the normal pay structure like piece rate pay. It does HR, A/P and A/R really well and we have had no issues on that side; just payroll when it comes to certain states and how we do anything that is not salary or hourly.

Microsoft Dynamics GP Feature Ratings

9.7
Accounts payable
10
Accounts receivable
10
Cash management
9
Bank reconciliation
9
Expense management
10
Time tracking
10
Multi-division support
10
Inventory Management ()
Not Rated
10.0
Pricing
10
Order entry
10
Credit card processing
10
Cost of goods sold
10
8.2
Pay calculation
7
Benefit plan administration
8
Direct deposit files
10
Salary revision and increment management
7
Reimbursement management
9
10.0
Dashboards
10
Standard reports
10
Custom reports
10
10.0
API for custom integration
10
Plug-ins
10
9.5
Role-based user permissions
10
Single sign-on capability
9

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