Decade long user of Microsoft Dynamics GP
Tricia Wolfe Jarvis | TrustRadius Reviewer
Updated June 08, 2016

Decade long user of Microsoft Dynamics GP

Score 10 out of 10
Vetted Review
Review Source

Software Version

GP2013

Modules Used

  • GL, Bank Rec, Safe Pay, EFT for Payables, Receivables Management, Collections Management, Smartfill, Sales Order Processing, Purchase Order Processing, Project Accounting

Overall Satisfaction with Microsoft Dynamics GP

Microsoft Dynamics GP is used by all employees in our organization for time and expense entry. It is also used by our Finance and HR teams for most accounting functions - billing, general ledger, payables, bank rec, safe pay and EFT for payables, financial reporting and management of paid time off.
  • User friendly interface
  • Able to be extended into multiple areas of your business
  • One feature we have been using for a few years is EFT for payables - it has significantly reduced the time spent paying vendors and reduced our check printing and mailing costs. It is very easy to setup and use.
  • search functionality could be improved within native GP functionality - we use Rockton Smartfill to improve search capabilities.
  • We have used GP for 10 years which is significantly longer than we most software tools.
  • Bank rec, EFT for payables and Smartfill have significantly reduced processing time for our accounting team.
  • Safepay reduces our fraud risk
GP is very flexible and can be used in a wide variety of industries.

Microsoft Dynamics GP Feature Ratings

Accounts payable
10
Accounts receivable
10
Cash management
10
Bank reconciliation
10
Expense management
10
Time tracking
10
Fixed asset management
Not Rated
Multi-currency support
Not Rated
Multi-division support
Not Rated
Regulations compliance
Not Rated
Electronic tax filing
Not Rated
Self-service portal
9
Inventory tracking
Not Rated
Automatic reordering
Not Rated
Location management
Not Rated
Manufacturing module
Not Rated
Pricing
10
Order entry
10
Credit card processing
Not Rated
Cost of goods sold
10
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Dashboards
9
Standard reports
9
Custom reports
9
API for custom integration
Not Rated
Plug-ins
Not Rated
Role-based user permissions
10
Single sign-on capability
Not Rated

Using Microsoft Dynamics GP

25 - 

5 people within the Finance team use GP for all general ledger activities and for Receivables and Payables.

An additional 20 employees use GP to review time and expense billing to our clients.

Microsoft Dynamics GP Support

I have always had my issues resolved timely
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
No - As resellers of Microsoft Dynamics GP, we employ a well trained team who support our clients as well as our internal users. Our team includes former Microsoft support desk employees and former users of GP.

Microsoft Dynamics GP Reliability

The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution.