Item: Microsoft Yammer
Rating: 8
Author: Mike Reilly

Use Cases and Deployment Scope

Our organization uses Yammer for both impromptu meetings and scheduled conference calls. The ease and accountability with which every conversation can be documented and understood are immense. It is a great tool for sharing ideas and information within our organization. We will continue to utilize Yammer for the foreseeable future. Thank you.

Pros and Cons

Clear documented conversations.
Easy to connect with coworkers.
Consistent platform performance.

Not all external partners have this platform.
Some users are turned off by the social-media-like interface.

Return on Investment

Quick and easy communication has helped retain relationships.
File sharing on this platform helps our response time to customers.

Key Insights

Do you think Microsoft Yammer delivers good value for the price?

Yes

Are you happy with Microsoft Yammer's feature set?

Yes

Did Microsoft Yammer live up to sales and marketing promises?

Yes

Did implementation of Microsoft Yammer go as expected?

Yes

Would you buy Microsoft Yammer again?

Yes

Other Software Used

Hoopla, Chime Online Banking, Visa Spend Clarity

Likelihood to Recommend

Our organization relies on consistency and reliability for successful relationships, and this platform has provided those qualities and then some. At the same time, not all of our partners utilize this software, those who do have had great success with establishing a baseline to share ideas and thoughts with each other. We will continue to use this software for the foreseeable future.

Thank you!!!!

Overall Satisfaction with Microsoft Yammer