Mimecast Secure Email Gateway - Great filtering but issues with Archival, contract and shady practices
December 10, 2018
Mimecast Secure Email Gateway - Great filtering but issues with Archival, contract and shady practices
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with Mimecast Secure Email Gateway
Mimecast Secure Email Gateway is being used by our organization to filter unwanted email for half of our company. We had been experiencing less than stellar filtering results with our previous vendor and decided to go with Mimecast, who was viewed as a leader in the field.
- Filtering of spam, viruses and fraudulent emails
- Mail Archival (going forward from the time of install only)
- Account Managment
- Integration with Outlook and Active directory
- User friendly client interface
- Mimecast contract has an autorenew clause, if you don't notify them by the given date that you plan on canceling service you will be locked in to paying for another year.
- It is very very very hard to export your archived data in a format that can be used should you need to.
- Mimecast charges to ingest emails from before the date of service. The prices are very high.
- Their email filtering is fantastic, the number of false positives are very low and our employees are safe.
- Their service has cost us much more in time and money then it has been worth.
Barracuda was causing us a lot of problems with missed malicious emails, and a high false positive count.
Proofpoint was evaluated against Mimecast and was found to appear superior. However when it came down to bidding, Mimecase undercut Proofpoint by a very large margin. Given the choice to do it again, we would probably purchase Proofpoint.
Proofpoint was evaluated against Mimecast and was found to appear superior. However when it came down to bidding, Mimecase undercut Proofpoint by a very large margin. Given the choice to do it again, we would probably purchase Proofpoint.