Mimecast works well
March 14, 2021

Mimecast works well

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Mimecast Secure Email Gateway

We use Mimecast Secure Email deployed organization-wide to manage all of our email services - it processes all incoming messages before sending them on to our Office365 environment for delivery. We use it to enforce our 5 year retention policy on all e-mails and it allows all of our users to access their older emails even if they've been deleted from Outlook which they appreciate. We also use it to manage our mail policies and prevent SPAM and Phishing emails from reaching our end users and I would say it has about a 90% efficacy in blocking malicious emails - there are several false positives with the medium or high setting for SPAM scanning, but we would much rather have to release a held message than have several users reporting SPAM to our helpdesk.
  • Email retention - convenience for the end-users to access older messages even if they've deleted them from Outlook
  • SPAM management - allows us to prevent SPAM and Phishing attacks with custom policies that fit our organizational needs
  • URL protection - allows incoming emails with a URL to be scanned and protects our end-users from clicking on malicious URLs
  • Policy management could be easier to use and more intuitive
  • Implementing Mimecast Outlook add-in has increased staff productivity by allowing them to manage archiving and SPAM from within Outlook instead of needing to go to a web portal
We were previously using Tumbleweed to manage SPAM and it was not as effective as Mimecast - we had it deployed in addition to Mimecast and mimecast caught much more SPAM that Tumbleweed had marked as safe
I think Mimecast secure email gateway is a great product and it is well suited for all aspects of e-mail management including retention, SPAM prevention, URL protection, and remote e-mail access. It's great for a large organization to use concurrently with Office365 and our users appreciate the easy to use interface in the web portal.

Mimecast Secure Email Gateway Feature Ratings

Anti-malware
7
Cusomizability
6
Data Loss Protection
8
Threat Detection
8
Sandboxing
Not Rated
End-to-End Encryption
10
Management Tools
8