Mindflash: Track your training and compliance
Mallori Barg | TrustRadius Reviewer
February 08, 2020

Mindflash: Track your training and compliance

Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

Advanced

Overall Satisfaction with Mindflash

We use it to deliver client-specific training prior to our employees going on-site—safety training for basic, intermediate, field, etc. We also use it to for training on how to use our internal business system. This includes: entering timesheets and expenses, approving timesheet and expenses, creating proposals, etc. Finally, we use it for HR level training for new hires, and annual ethics, etc. It is more of a company-wide training tool, but we do have department-specific training in use as well. For safety training, it is especially important to be able to provide the completion certificates to our clients outside compliance sites to verify we are training our employees in required safety programs/topics.
  • You are able to create groups for your employees so that you can quickly assign groups to training courses rather than grabbing employees individually each time.
  • You can import training packs in several formats and create custom quizzes either throughout the training or at the end with multiple question formats.
  • You can add surveys to your courses as well, but getting the survey data back out is not as straight forward as it should be. You have to click around to find it because just printing the results in the course does not automatically include the survey results.
  • You have no control over the passwords. Yes, the user is able to click a "Forgot Password" link on the login page, but we have had many problems with the user not receiving the email, so then they are stuck, and we have no other alternative to help them get into the system.
  • The biggest ROI is being able to provide certificates for safety training. Prior to using Mindflash, this was a very cumbersome process to track employee training status in general, and for specific areas. The previous process didn't cost us anything, but it was admittedly very flawed and inconsistent.
  • Since we already have Mindflash available to satisfy necessary internal training, we end up using it more and more for many items that we would have typically just sent in emails for employee consumption. Mindflash allows us to see who actually went through the material, so even in cases where it isn't necessarily "training," we have put these items into Mindflash to help with keeping track of compliance items.
The only other training platform similar to Mindflash that I have used is RedVector. However, we use that platform entirely differently than Mindflash. RedVector has a very large available library for our users to stay current on their PDU/education credits for their PE and PMP licenses. It does have the option to build training within it as well, but we have not used that feature because it is more focused on providing external training for others.
Any problems or questions we have had with Mindflash have been handled promptly and effectively. I normally use the online chat option but have had to correspond with them through email and phone as well. We have never had an issue languish for weeks or months with Mindflash. They either fix the problem or let you know that the software isn't capable to handle the need at that point.

Do you think Mindflash delivers good value for the price?

Not sure

Are you happy with Mindflash's feature set?

Yes

Did Mindflash live up to sales and marketing promises?

Yes

Did implementation of Mindflash go as expected?

Yes

Would you buy Mindflash again?

Yes

We use Mindflash for a lot of our internal training needs, and it is very versatile to accomplish your needs in training employees in a variety of different areas. I've never tried to use it for external needs, but I feel like the software at the advanced level wouldn't suit that need very well at all. At the Pro level, you get a lot more flexibility, but the cost is prohibitive for the size of our company.

Mindflash Feature Ratings

Course authoring
9
Course catalog or library
9
Player/Portal
9
Learning content
Not Rated
Mobile friendly
Not Rated
Progress tracking & certifications
10
Assignments
10
Compliance management
Not Rated
Learning administration
6
Learning reporting & analytics
9
Social learning
Not Rated