Item: MiVoice Office Application Suite (Mitel Application Suite)
Rating: 7
Author: Verified User

Use Cases and Deployment Scope

Primarily we use the suite to run our conference line. I also use the iOS app for calling but haven’t provided that to other users. We considered using the full messaging system but it was not filling any void that we had. We already had Google Apps for Education which provided messaging without any additional software installation

Pros and Cons

Easy to use communication tool
Simple to install
Nice mobile app

Chat features on the mobile browser that are easy to install.
Easier mass install option.

Return on Investment

Efficient, easy to use conference system for better communication
Useful mobile app to allow employee presence while out of office.
Global directory removed the need for employees to maintain one.

Likelihood to Recommend

If you already have a chat option integrated into an existing system, this won’t add a lot of additional features. However, it is helpful for tracking in/out of office easily. It is very helpful for remote or traveling employees to stay connected especially to be able to call from their office phone number while away from the office.

Mitel Apps for Business Efficiency

Overall Satisfaction with Mitel Applications Suite

Use Cases and Deployment Scope

Pros and Cons

Return on Investment

Likelihood to Recommend

MiVoice Office Application Suite Feature Ratings