Monetate - easy to use
August 07, 2017

Monetate - easy to use

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Test & Segment

Overall Satisfaction with Monetate

Marketing owns the relationship with monetate. Other teams like site merchandising and buying submit requests to Monetate to put up monetate banners on our site. It allows us add things in real time, geo-target, and personalize using customer data.
  • Geo-target banners (can't do this internally)
  • Easy for marketers to use the tool
  • Most of the time we're using Monetate it's because of an urgent issue, sometimes we need reps to answer faster, also sometimes are expected to have 24/7 support.
  • Monetate assets load slower on our site.
  • Need more recommendations from Monetate and industry success stories.
  • Sometimes internal code changes interacting with Monetate's code has caused issues.
Need more help on testing, sometimes solutions are very janky for what we're looking to do.
Not always clear how to read reporting/what it means
At times has been difficult, but not my area of expertise (IT works with them on this)
Easy to understand the tool.