Reliable mouse/screen tracking software for websites.
December 03, 2018

Reliable mouse/screen tracking software for websites.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mouseflow

I use Mouseflow to explore how users are interacting with websites that I build and manage. This helps me test for usability issues and understand how users are navigating the site in a way that aggregate analytics data doesn't provide. This has helped me identify problem areas of our sites and find solutions that help users have a better experience interacting with the site.


  • Reliable screen recording.
  • The ability to filter recorded sessions by a number of variables.
  • Heatmaps and scroll maps.


  • Screen recording on mobile devices can be a little clunky.
  • I would like to only record sessions from a specific geographic area, but don't have the option. I can filter afterwards, but would prefer to exclude traffic that is not local altogether.
  • Filtering options don't allow me to filter recordings based on a partial URL.
  • Increased the number of interactions on our website.
  • Provided objective evidence to stakeholders to back up usability decisions.
Mouseflow is a supplement to Google Analytics and improves on some Analytics functions. Mouseflow adds qualitative data to the quantitative data that Analytics provides to help marketers better understand their website visitors.
Mouseflow is well suited for marketers and website administrators who would like to record user activity on their website to solve marketing and usability problems. Out of all of the solutions that I've tried, Mouseflow has been the most reliable. They offer a free tier so you can get started with the service without the risk of investing budget in expensive software.


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