Uplift your Conversions with the Mouseflow
September 03, 2019
Uplift your Conversions with the Mouseflow
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Mouseflow
I work for an eCommerce company named fourseven that sells consumer-based products online. We have been using Mouseflow for around the past 2 years to track customer activity on our website. It is being used by the marketing department of the organization. There are some days when we get a lot of traffic on the website but conversions are significantly less. In such a scenario, we use Mouseflow to check if there is any technical issue or other issues on the website that is hindering the conversion process. Mouseflow has really helped us to tackle certain technical issues of the website. We have been able to optimize our website for users thereby increasing the conversion rate. We use heatmaps to find out where customers spend most of the time on the website.
Pros
- It can integrate easily with any platform that we use, like Magneto.
- Anyone can use it without any thorough training. Also, videos are available to give an overview of the tool.
- Free trial is available to get an insight into Mouseflow.
- It is absolutely secure to use on your website.
- The data captured or recorded by Mouseflow is pretty easy to read. You just need to login to your account and a dashboard will open consisting of all the recordings and heatmaps captured.
Cons
- Free version could have more features.
- Should be optimized for a better view on mobile devices.
- Although it provides a complete list of data, it is not able to capture certain sessions.
- Bounce rate decreased.
- Increased conversions & sales.
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