Overall Satisfaction with MS SharePoint
SharePoint is utilized by our IT departments to help coordinate and store documents, calendar schedules and such.
- The ability to control who has access to what documents and folders is done very well.
- Shared calendars work very well especially when making vacation and on-call schedules.
- Storage of documents as a CMS is great as well.
- The search feature is horrible. It is almost easier to do a Ctrl + F search in a section than to try to search using the site features. It pulls up extra information that has nothing to do with the search just performed.
- There are subtle issues with permissions getting in the way at times. Things like having access to the SharePoint form but not a particular dropdown menu in the form. Then when you try to update the form and save data, it complains because you didn't fill out all the fields. However, the permission is missing from the field, so you can't see the data inside of the menu in order to select it.
- Document collaboration as a CMS makes SharePoint a very valuable tool for our various IT departments.
- A "one stop shop" to find all things for each department (i.e. vacations, on-call schedules, contact information, etc) is fantastic.
- We utilize the SharePoint calendar and lists to integrate with our on-call paging for various applications which are supported. We update the calendar and let the automation integration do the rest.
Unfortunately, I haven't used any other type of system like SharePoint except a PHP based one many years ago but I can't remember the name of it.
It works great in a situation where you need to offer a shared document repository to select people. That way, you don't have to worry about unauthorized access to a document and because it is shared, the check out/check in system allows for a single document to be accessible by the team with all the edits in that single location.