A great tool for small businesses workflow automation and document management.
August 09, 2016

A great tool for small businesses workflow automation and document management.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with MS SharePoint

We use SharePoint as a central hub for workflow tasks, as well as a document repository. Underwriting uses it to process policies; HR uses it to track vacation requests, and agents use it to access applications and rate pages remotely. It provides quick access to processes and documentation without the pitfalls of a traditional shared-folder structure. Workflow development with SharePoint Designer is straightforward (for simple tasks).
  • Document management, due to its versioning.
  • Workflow, due to its routing (email, notification, etc.).
  • Remote access, due to its web-centric design.
  • Easier method of uploading documents for end-users. Some find it confusing.
  • Extend notifications to SMS.
  • SharePoint has been great for automating some of our manual workflows.
  • We've developed our own tools that we would have had to pay for otherwise (e.g. scheduling).
Business processes that require workflow, approval cycles, peer review or collaboration are well suited for SharePoint. Designer is powerful yet easy enough to develop simple workflow logic.
SharePoint doesn't perform well as a file repository for things such as photos, videos, etc. More traditional file servers are better suited in this respect.

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