Item: Mural
Rating: 9
Author: François Lavallée

Overall Satisfaction with Mural

Use Cases and Deployment Scope

When the pandemic started , all my clients asked me to continue the facilitation work on Zoom. At the time , Zoom did not have any comprehensive tools to interact apart form Polls and the camera. Mural proved invaluable to allo us to share information and create lively and dynamic sessions.
This tool is too awesome!
Almost no limit to our creativity. Some clients even "complained" that they will never go back to face to face brainstorming sessions b cause this proved to be so helpful!!

Pros and Cons

Pros

Brainstorm sessions
Voting directly on the board
allowed to rapidly copied what used to be done manual on post its
Less work for our admin assistant ...no retrancriptIon!
Easy to capture part of the board and create slides

Cons

Som commands used to be less intuitive that expected
Especially at the beginning of the pandemic , clients had to be taught
Some clients just do not get how to work with this, short video tutorial directly available on the board might be useful

Return on Investment

Very positive.
Very affordable
Instant Roi as our admin does not have to retranscribe anything
To need to decipher bad calligraphy!
Forces facilitators to better prepare!

Alternatives Considered

Trello, Miro, Kahoot! and Slido

Very similar to Miro
I used Trello at the beginning of the pandemic but completely dropped it when I discover tools like Mural
Survey Tools have more capabilities that are required sometimes but asking client to vote directly on the board in different ways serves me well most of the time

Key Insights

Do you think Mural delivers good value for the price?

Yes

Are you happy with Mural's feature set?

Yes

Did Mural live up to sales and marketing promises?

Yes

Did implementation of Mural go as expected?

Yes

Would you buy Mural again?

Yes

Other Software Used

Miro, Trello, Slido, Kahoot!

Likelihood to Recommend

Especially powerful for direct content creation
Less useful for very analytical people who need to digest the content prior to the creation of new ideas...but then , this is the facilitator role to prepare them.
However, for this analytical people, the board can be overwhelming when a lot a things happen at once. Again , somme préparation bu the facilitator is required.
By the same token, after years of use of this tools or similar tools, the facilitator and the group must understand the outcome. The same happens with badly prepared meetings anyway.
The use of template is amazing for recurrent uses.
OVerall Ań amazing tool but , like any other similar tool, we must think of alternative ways to conduct meetings and workshop.

Comments

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Easy to use and powerful, Mural is a GO!