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Digital Whiteboard for the 21st Century
July 02, 2021

Digital Whiteboard for the 21st Century

Berry Geller | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with MURAL (formerly Mural.ly)

It lets us visualize our collective thoughts, keeping everyone on the same page on a daily basis. It is used by certain users in our organization. For instance, each team has their own planning murals. These are used regularly--often daily--to show progress. The workspace also increases productivity and focus.
  • MURAL (formerly Mural.ly) has ready-to-use templates for everything to seamlessly collaborate with our clients and engage with them
  • The workspace also increases productivity and focus
  • MURAL (formerly Mural.ly) does take a little time to get up to speed on using it.
  • The sketching feature could be vastly improved to be more like concepts offers, vs the paint app on Windows computers that is currently mimics.
  • Unless you have certain permissions, it is difficult to change your name.
  • It allows us to think creatively and even offers templates/existing structures for us to do this.
  • As a designer, I use MURAL (formerly Mural.ly) daily to run a design workshop with dozens of people. The simplicity of the tool makes it easy to understand and use, even for people who are not much into technology.
  • The main value of this software is the collaboration aspect.
  • Can build from independent work to group exercises and discussions and using brainstorming and the voting tool to drive decision making and action
A couple of features I particularly appreciate are the content library (even though it should be improved) and the possibility to use multiple templates from different companies. Also the call feature looks interesting, even though I never used it so far. Overall, MURAL (formerly Mural.ly) is an excellent tool for brainstorming, getting work done, and documenting it. It allows us to think creatively and even offers templates/existing structures for us to do this. The only thing is that people perceive it to be difficult to use at first blush, and they often write it off as too complicated.

Do you think Mural delivers good value for the price?

Yes

Are you happy with Mural's feature set?

Yes

Did Mural live up to sales and marketing promises?

Yes

Did implementation of Mural go as expected?

Yes

Would you buy Mural again?

Yes

The main value of this software is the collaboration aspect. I love that I can bring people together regardless of their tech fluency and with one icebreaker activity, I can get them to use the main functions they will need for the next few hours. I love that you can paste a URL and it shows a thumbnail of the article.