A must-have product to sleep peacefully
May 24, 2022

A must-have product to sleep peacefully

Claudio Ciani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with NAKIVO Backup & Replication

The product is, at the present moment, used quite intensively in some of the companies I'm giving support to as an external IT manager. All the main functionality are used, both the backup and the replication of the VMs, and the cases of recovery have been always rapidly and successfully completed.
  • VM Backup and Replication
  • Disaster Recovery
  • Quick restore of files and entire VMs
  • Communication between Director and Transporters during the automatic updates can be improved
  • Internal DB reconstruct after a failure may be managed more efficiently
  • The ability to install it in almost every environment, NAS and Linux VM appliance included
  • A very intuitive interface
  • Quick and easy recovery
  • Recover of the main application server after a successful ransomware attack
  • Veeam Backup & Replication
  1. Price
  2. Flexibility
  3. Time to get in production stage

Do you think NAKIVO Backup & Replication delivers good value for the price?


Are you happy with NAKIVO Backup & Replication's feature set?


Did NAKIVO Backup & Replication live up to sales and marketing promises?


Did implementation of NAKIVO Backup & Replication go as expected?


Would you buy NAKIVO Backup & Replication again?


EaseUS Todo Backup, SolarWinds Dameware Remote Support (DRS), Chocolatey
I didn't have (as by now) experience on mid-large installations but I can tell that this product for a small company with 3 hosts and 20/25 VMs is perfect and has the same (or better) features as some other more expensive alternatives.

NAKIVO Backup & Replication Feature Ratings

Universal recovery
Not Rated
Instant recovery
Recovery verification
Business application protection
Not Rated
Multiple backup destinations
Not Rated
Incremental backup identification
Backup to the cloud
Not Rated
Deduplication and file compression
Not Rated
Flexible deployment
Management dashboard
Platform support
Retention options
Not Rated

NAKIVO Backup & Replication Support

Every time I've had even a small issue to solve, the support was always rapid and efficient, solving the problem in the minimum time possible, using every tool needed.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
I purchased the premium support and it is worth every single coin I've spent.
Yes - Several release ago I've experienced a problem with an update in the SMB protocol in the Linux Appliance.
That problem has been solved with Nakivo's support and the bug solved in the next patch.