Overall Satisfaction with Namecheap
We're using Namecheap for the purchase and management of all our domain names. We chose to use Namecheap because we wanted to uncouple our hosting provider from our domain name purchases. In the event that we used a hosting company that soured on us (Arvixe being a perfect example), we'd like to have the ability to quickly point a domain name to a new hosting provider to make seamless hosting transition. Namecheap gives us that exact ability. They offer competitive prices, domain name privacy, and a magnitude of other hosting features that I personally have not taken advantage of. They also have an easy-to-use web interface and strong two-factor authentication for account security.
- Good prices
- Strong security
- Independence from major hosting providers
- Compatibility with certain browsers (which has been resolved as of late)
- The word "cheap" now shows up on your WhoIs records (they used to have another name on web records)
Namecheap is great in that they don't try to up-sell you like so many companies. My limited experience with Bluehost was notorious for them trying to pile on add-ons and features that, even after I cancelled my accounts with them, auto-renewed years later. Namecheap is incredibly straightforward with their purchasing, emphasizing in particular on domain names. The only up-sell they even attempt to make is for their domain name privacy service, which is inexpensive and, I imagine, a popular feature for privacy-oriented people or people who create personal websites and don't need their home address listed with their domain.
Namecheap is definitely a great option if you wish to purchase your domain names separate from your hosting provider. They've been great for our domain name hosting, but I don't know much about their web hosting or email options. However, I am of the philosophy not to have too many eggs in one basket and to use separate services so you have independence to choose your providers.