NationBuilder: very useful if it has the features your org needs
March 17, 2022

NationBuilder: very useful if it has the features your org needs

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with NationBuilder

We use NationBuilder as our CRM to host our website and accept donations. Our entire team uses it largely on a daily basis. We also use it to log contacts with donors and partners.
  • Store contact information
  • Process online donations securely and accurately
  • There is no grants management capability
  • It's hard to track which communications a particular user has interacted with.
  • CRM
  • Website host
  • Donation processing
I'm not sure. I was not involved at this stage of the decision-making process.

Do you think NationBuilder delivers good value for the price?

Yes

Are you happy with NationBuilder's feature set?

No

Did NationBuilder live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of NationBuilder go as expected?

I wasn't involved with the implementation phase

Would you buy NationBuilder again?

No

NationBuilder is a strong tool for an advocacy-focused nonprofit. It leaves a lot to be desired for fundraising functions.